More than 9,000 users have reported issues with Alexa. Users have also reported issues accessing the Amazon mobile app.
Amazon did not immediately respond to Reuters questions about the reasons for the outage and the estimated timeline for resolution.
Downdetector tracks downtime by collecting status reports from various sources, including user-submitted errors on its platform.
(Reporting by Jose Joseph in Bengaluru; Editing by Chizu Nomiyama)
